8/10
We just got back from Tokyo a few days ago and stayed at Mitsui Garden Ginza Tsukiji for four nights. I chose this hotel because it’s fairly new and the biggest draw for me was that each room has its own washing machine.
What I didn’t realize was that housekeeping is only offered every other day, which wasn’t mentioned in the listing. Because of the timing of our check-in, our room was only cleaned once during our entire stay. For a hotel that costs over $300 a night, that felt a bit off. Honestly, I think I could’ve stayed somewhere just as nice or nicer for under $200 a night in Tokyo.
The check-in process was also a mess. They expect guests to check in using a QR code at a machine, but the process was confusing and the line was chaotic. No one was actually using the self-check-in as intended. While the staff themselves were lovely and helpful, the experience didn’t match the price point.
On the plus side, we loved the location—Ginza Tsukiji isn’t overly touristy, which was perfect for us.
All in all, the stay was just okay. I wouldn’t book it again at that rate. If partial refunds were a thing, I’d definitely be asking for one.
LINDA
Hospedou-se por 4 diárias em mai. de 2025